Support

Implementation, Training, and Technical Support

iMAR software is designed to assure value and functionality. iMAR software supports the HL7 protocol and can be easily interfaced with pharmacy packages and share data with other HL7 compliant information systems deployed in the long term care environment.

Prior to implementation, our team of experts performs a site assessment in order to plan and coordinate installation of the iMAR with your IT staff or contracted provider. Our team of experts will evaluate your current operation and design an implementation plan customized to meet your needs, as well as allow for new requirements and greater demands. During the implementation and training process, there will be little or no disruption to operations. We’ll train your staff in a timeframe that frees to perform their regular duties. We follow-up regularly to help ensure iMAR streamlines and secures quality of care while also improving bottom-line results.

iMAR is Easily Implemented, Learned, and Maintained

Complete Training—Training is conducted on-site with every implementation. Train-the- trainer and web-based programs facilitate additional training needs for your staff.
24X7X365 Customer Support—Technical support personnel are always available via a nationwide, toll-free number and ready to provide best-in-class customer service.
Software Updates and Upgrades—Updates are included in the minimal daily cost of iMAR and are easily downloaded via the internet—no need to involve healthcare center staff.
Connect with our customer support staff by calling 1-877-403-iMAR (4627)

For Support Call: 1-877-403-iMAR (4627)